frequently asked questions

ordering & shipping

"how long will it take to get my blankee?"

U.S. orders usually take between 2 & 3 days to process...
our standard shipping method is 2-3 day USPS priority mail...
so you should receive your blankee within 5-7 days after submitting your order...
of course, if you need it sooner, let us know and we'd be happy to go over faster shipping choices...

"do you ship outside of the U.S.?"

absolutely...

"can I have my blankee sent as a gift, directly to my friend?"

absolutely...
for an additional $10.00 your blankee will ship beautifully gift-wrapped,
complete with a wonderful bow and include a gift card
with a personal message from you...

"is ordering from your website secure?"

all orders are currently taken via paypal via their
secure site. order in confidence.

"how do I know you received my order?"

we will follow up the completion of your order with a confirmation email...

"what's your return policy?"

your satisfaction is our #1 concern...
if, for any reason, you are not completely satisfied with your purchase
please contact us within 7 days and we will refund your money without question...
all refunds will exclude shipping costs and merchandise must be returned in it's original condition...

"i have some questions. what's the best way to contact you?"

blankee quality & care

"how durable is your blankee?"

the blankee company blankees are made from the highest quality materials...
while they are completely machine-washable, we recommend treating them as you
would any of your fine delicate materials to ensure that they stand the test of time...

"can I get a color other than pink or blue?"

we've launched the blankee company with our signature pink and blue collection.
our 2006 collection will offer a wide range of colors as our little company continues to grow...
please feel free to send any suggestions to suggestions@theblankeecompany.com...

"how do I care for my blankee?"

machine wash in cold water on a delicate cycle. tumble dry in low heat or line dry...
we recommend treating your blankee with tender loving care and it will last a lifetime...

"are the blankee company blankees available in stores?"

the blankees are currently available at a few select boutiques in southern california...
if you're a retailer and interested in carrying the blankee company blankees,
please contact our sales department at sales@theblankeecompany.com...

thank you very much for stopping by...